Return Policy

Life’s too short to keep clothes you don’t love.

Here's the deal: Unwashed, unworn items with the original tag attached can be returned within 30 days of original purchase date. If a returned item is not in its original condition, the return cannot be processed. Original receipt is required, and refunds will be issued to the original form of payment (e.g., credit card payments will go to the same credit card used to purchase the item). Returned gifts will receive store credit. Shipping fees will not be refunded. Cloud Room items purchased from third-party retailers cannot be returned to Cloud Room. 

Damaged items can be returned if purchased from Cloud Room and we are notified within 48 hours of delivery and proof of damage is provided and sufficient. Damaged items must be in their original, unwashed, unworn condition with tags. No refunds are provided for damage that occurs after washing or wearing.